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Frequently Asked Questions
Quick answers to what veterans ask us most. Don't see yours? Reach out directly below.
Can you help if my claim was already denied?
Yes, this is actually who we help most often. Your denial letter tells us exactly what evidence the VA found lacking, which helps us build a stronger case the second time around.
Can you guarantee my claim will be approved?
No one legitimately can, the VA makes the final decision on every claim. What we guarantee is an honest, thorough medical opinion built on your actual records.
What if you determine you can't help me?
You pay nothing. If your free eligibility review shows we can't provide a strong nexus opinion for your case, we'll tell you honestly instead of taking your money anyway.
Is my medical information kept private?
Yes. We're fully HIPAA-compliant, and your records are handled through a secure, encrypted client portal.
Who actually writes my letter?
Dr. Kristopher Biegel or Dr. Elle Biegel, always one of us personally, never an outsourced panel or contractor.
What conditions can you write nexus letters for?
Dr. Kristopher and Dr. Elle Biegel personally review and write letters for a wide range of conditions. Send us your records for a free review and we'll tell you honestly whether we can help.
Do I have to pay before you review my case?
No. Every records review and eligibility check is completely free. You only pay once we've confirmed we can write a nexus letter for your condition.
How long does it take to get my letter?
Standard turnaround is 7-10 business days after we receive your complete records. Need it faster? Expedited service delivers in 3-5 business days.
Are you affiliated with the VA?
No. Nexus Letter Now is a chiropractic-run nexus letter service, not a Veterans Service Organization, law office, or government agency. We don't file claims on your behalf, the VA is the only agency that can determine service connection.
What is a nexus letter and why do I need one?
A nexus letter is a written medical opinion connecting your current diagnosis to your time in service. The VA requires this connection to approve most disability claims, and without it, even a legitimate condition can get denied for lack of evidence.
Ready to Strengthen Your VA Claim? Get Started Now!
Have questions?
Email us at nexus@nexusletternow.com for assistance.
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